Privacy Policy
Effective date: [7/31/2023]
Welcome to our premier website, operated by The Event Collective LLC. We are a one-stop destination for all of your event organization and wellness needs, designed to make your special occasions unforgettable and your life experiences stress-free.
At The Event Collective Event Planning Company and Collective Atelier Clothing and Wellness Brand (collectively referred to as "we," "us," or "our"), we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information you provide to us. By accessing our websites or using our services, you consent to the practices described in this policy.
The personal information that we collect depends on the context in which you interact with us and the Services, the choices you make, and the products and features you use.
1. Information We Collect:
Personal Information Provided by You.
We may also obtain Personal Information from you where you expressly provide us with the information. Examples of sources from which we collect information include telephone calls with you, letters, e-mails or other communications from you, information provided via online chat or support services, web forms or inputs/uploads into our Site or Apps, documents you have provided to us, etc.
Your decision to provide us with Personal Information is voluntary, but if you choose not to provide any requested information, you may not be able to take advantage of all the features of the Site, Apps or our Services.
When you visit our website, place an order, enroll in our event collective rewards program, or otherwise interact with our website or services, we may gather information about you.
1.1. Personal Information:
- The Event Collective Event Planning Company may collect personal information such as your name, email address, phone number, mailing address, contact and authentication data and payment details when you engage with our event planning services.
- Collective Atelier Clothing and Wellness Brand may collect personal information, including your name, email address, shipping address, billing information, contact and authentication data and other details necessary for processing orders and providing customer support.
We may use your information for various purposes, including the following:
Responding to your requests for information;
Providing products or Services to you;
Verifying your identity and for fraud prevention;
Processing your payments;
Providing you with updates and information about products and services we provide;
Sending you marketing information about The Event Collective and/or Collective Atelier;
Sending you email communications such as electronic newsletters about our Services, events and promotions, as well as periodic customer satisfaction, market research or quality assurance surveys that may be of interest to you;
Improving the effectiveness of our Site, our marketing endeavors, and our product and service offerings;
Customizing your experience on the Site;
Identifying your product and service preferences, providing personalized content and ads and informing you of new or additional information, products and services that may be of interest to you;
Helping us address problems with and improve our Site or Apps and our products and services, including testing and creating new products, features, and services;
Providing mobile marketing messages and other communications and messages;
Protecting the security and integrity of the Site or Apps, including understanding and resolving any technical and security issues reported on our Site or Apps;
Engaging in analysis, research, and reports regarding the use of our Site and Services;
Offering you benefits, offers, promotions and other information about our account status and activities in our Reward/Subscription Program;
Complying with the law and protecting the safety, rights, property or security of The Event Collective, the Services, and the general public; and
For other purposes disclosed at the time you provide your information or as otherwise set forth in this Privacy Policy.
Sensitive Information. We do not process sensitive information.
1.2. Non-Personal Information:
- We may also automatically collect non-personal information, such as browsing data, IP address, device type, and cookies, to improve our websites' functionality and enhance your overall experience.
2. How We Use Your Information:
2.1. The Event Collective Event Planning Company:
- We use your personal information to communicate with you about event planning services, process payments, and fulfill event-related requests.
- Your contact information may be used to provide updates on upcoming events, promotions, or offers, with the option to opt-out if desired.
2.2. Collective Atelier Clothing and Wellness Brand:
- We use your personal information to process and fulfill orders, provide customer support, and send order updates and tracking information.
- To send details about our products and services, changes to our terms and policies, and similar information.
- To facilitate account creation and authentication and otherwise manage user accounts.
- With your consent, we may use your email address to send promotional materials, newsletters, or product updates, with the option to unsubscribe at any time.
3. How We Share Your Information:
3.1. Third-Party Service Providers:
- We may share your personal information/data with trusted third-party service providers who assist us in delivering our services, such as shipping companies, payment processors, and customer support platforms.
3.2. Legal Compliance:
- We may disclose your information when required to comply with legal obligations, protect our rights, investigate fraud, or respond to government requests.
Cookies.
We may use cookies and similar tracking technologies (such as web beacons and pixels) to access or store information.
Is your information transferred internationally?
We may transfer, store, and process your information in countries other than your own.
If you are accessing our services from outside, please be aware that your information may be transferred to, stored, and/or processed by us in our facilities and by those third parties with who may automatically collect your information in and other countries.
If you are a resident in the European Economic Area (EEA) or United Kingdom (UK), then these countries may not necessarily have data protection laws or other similar laws as comprehensive as those in your country. However, we take all necessary measures to protect your personal information in accordance with this privacy policy and applicable law.
4. Security Measures:
We employ industry-standard security measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, please understand that no method of transmission over the internet or electronic storage is entirely secure.
5. Third-Party Links:
Our websites may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their respective privacy policies before providing any personal information.
6. Children's Privacy:
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from minors without parental consent. If you believe a minor has provided us with personal information, please contact us, and we will promptly remove the data.
How long do we keep your information?
We keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this policy will require us keeping your personal information for longer than.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible(For example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
California Privacy Rights:
This section of the Privacy Policy applies solely to California residents. We adopt this Policy to comply with the California Consumer Privacy Act of 2018 (“CCPA”). Any terms defined in the CCPA have the same meaning when used in this Section.
California Civil Code Section 1798.83 permits our users who are residents of California to have the following rights (once a year and free of charge) :
The right to know what personal information is being collected about you;
The right to know whether your personal information is sold or disclosed and to whom;
The right to access your personal information;
The right, in certain circumstances, to delete the information you have provided to us;
The right to opt out of the sale of personal information; and
The right not to be discriminated against, even if you exercise your privacy rights.
If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.
7. Changes to the Privacy Policy:
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on our websites with the revised effective date. We encourage you to review the Privacy Policy periodically for updates.
8. Contact Us:
If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at [info@eventcollective.co].
By using our services or providing your personal information, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.